Datenschutzerklärung

Privacy Policy

Last updated: July 21, 2026

VORIXA operates this store and website, including all data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). VORIXA is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with the provisions of this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean any data that identifies you or that could reasonably be linked to you or another person. We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, telephone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including the items you view, add to your cart, save to your wishlist or purchase, return, exchange, or cancel, as well as your previous transactions.
- Communications with us including the information you provide to us in your communications, for example, when submitting a customer service claim.
- Device and Usage information including information about your device, browser, network connection, your IP address, and information regarding your interaction with the Services.

Sources of Personal Information
We may collect personal information directly from you, automatically through the Services via cookies and similar technologies, from our service providers (including Shopify), and from our partners or other third parties.

How We Use Your Personal Information
- Providing, personalizing, and improving the Services.
- Marketing and advertising.
- Security and fraud prevention.
- Communicating with you.
- Legal reasons to comply with applicable laws.

How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
- With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, shipping).
- With business and marketing partners.
- With our affiliates or within our corporate group.
- In connection with a business transaction or to comply with applicable legal obligations.

Relationship with Shopify
The Services are hosted on Shopify, which collects and processes personal information about your access and use of the Services. To learn more about how Shopify uses your personal information, you can review the Shopify Consumer Privacy Policy.

Children's Data
The Services are not intended for use by minors, and we do not knowingly collect personal information from minors under the applicable laws in your jurisdiction.

Security and Retention
No security measure is perfect or infallible, and we cannot guarantee "absolute security." We retain your personal information based on the necessity to maintain your account, provide the Services, and comply with legal obligations.

Your Rights and Choices
Depending on where you reside, you may have the right to access, delete, or correct your personal information, or object to the sale or sharing of your data for targeted advertising. If you reside in the UK or the EEA, you may also have the right to object to or restrict processing, or withdraw your consent.

Complaints
If you have a complaint about how we handle your personal information, please contact us using the details below.

International Transfers
We may transfer, store, and process your personal information outside the country in which you reside, using recognized transfer mechanisms such as Standard Contractual Clauses (SCCs).

Changes to this Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons. 

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by email at vorixapods@gmail.com. For the purposes of applicable data protection laws, we are the data controller of your personal information.